Shipping

Orders are dispatched Monday, Tuesday, Wednesday & Thursday from our Footscray, (Victoria, Australia) studio. To ensure your order is shipped on the same day, please place your order before 12pm.

Metta is currently using Australia Post, Express and Regular Post service. You have the option to choose between Express and Regular Post at checkout. Please note that once your order is placed, we cannot make changes to the shipping method.

If you need to make changes to your shipping address, please contact us immediately. We will do our best to accommodate your request.

All parcels will receive a tracking number via email when your parcel is packed. You can track your order by entering your tracking number here.
Make sure your order is complete prior to checking out. Shipping fees cannot be combined over multiple orders, have free shipping applied, or have postage refunded after an order has been placed.
International Australia Post parcels will connect to the equivalent postal service. For example, parcels sent to the US will arrive via USPS.
International Taxes and duties need to be paid by the customer on arrival, as determined by their own country's import rules.
**** Please check what taxes and duties may need to be paid before making a purchase with us as we will not refund a parcel sent back due to non-payment of taxes and duties

ATTENTION CUSTOMERS IN THE USA:
From 5 April 2025, new tariffs apply to Australian-originating goods valued over USD $800 (approx $1200 AUD as at April 5, 2025) entering the United States.
- De Minimis Threshold: There is no change for goods valued at, or under USD $800 sent via Postal services from Australia to the US. These items will be free from duty and import tax.
- New tariff: Australian, European & Indian originating goods, valued over US$800, will be subject to a new tariff of 10% on import into the United States via Postal services. We do not make any goods in China.