• Orders are dispatched Monday, Wednesday & Friday from our Footscray, (Victoria, Australia) studio. To ensure your order is shipped on the same day, please place your order before 12pm.
  • Metta is currently using Australia Post, Express and Regular Post service. You have the option to choose between Express (fees will be incurred) and Regular Post at checkout. Please note that once your order is placed, we cannot make changes to the shipping method.
  • We offer free Regular postage for an order with AU $400 or more within Australia. 
  • If you need to make changes to your shipping address, please contact us immediately. We will do our best to accommodate your request. 
  • All parcels will receive a tracking number via email when your parcel is packed. You can track your order by entering your tracking number here.

  • International Australia Post parcels will connect to the equivalent postal service. For example, parcels sent to the US will arrive via USPS. 

  • International Taxes and duties need to be paid by the customer on arrival, as determined by their own country's import rules. 
    **** Please check what taxes and duties may need to be paid before making a purchase with us as we will not refund a parcel sent back due to non-payment of taxes and duties.

  • Make sure your order is complete prior to checking out. Shipping fees cannot be combined over multiple orders, have free shipping applied, or have postage refunded after an order has been placed.